INTEGRATION OF ICT IN KNOWLEDGE MANAGEMENT IN EDUCATION FOR ENHANCING E-LEARNING: PROFILING KENYAN UNIVERSITIES

Abstract

The main purpose of this paper is to introduce and empirically assess the validity of a proposed conceptual framework for integration of ICT in knowledge management in education for enhancing e-learning in order to advance strategic goals, direction, objectives and more than ever, the advent of the knowledge economy and global economic competition compel governments to prioritize educational quality, lifelong learning and the provision of educational opportunities for all. Policymakers widely accept that access to information and communication technology (ICT) in education can help individuals to compete in a global economy by creating a skilled work force and facilitating social mobility. They emphasize that ICT in education has a multiplier effect throughout the education system, by enhancing learning and providing students with new sets of skills; by reaching students with poor or no access (especially those in rural and remote regions); by facilitating and improving the training of teachers; and by minimizing costs associated with the delivery of traditional instruction. This proposed framework delineates the relationships among the key factors that have been identified as integral in enhancing e-learning through integration of ICT in Knowledge Management to arrive at a systematic and holistic framework for improved e-learning outcomes and consists of University education process, knowledge management enabling ICT, Knowledge Management processes and University education goals. The key dimensions of the proposed framework were tested using case studies of University education institutions in Kenya to examine relative use and effectiveness of the current existing knowledge management integrating ICT tools and technologies; identify key knowledge management processes; and determine critical success factors. The findings provided a confirmatory test of the usefulness of the proposed framework, highlighted indicators which shows that use of knowledge management integrating ICT does not necessarily mean effectiveness, identified key knowledge management success factors, and provided tested inventories of knowledge management processes.